Cancellation policy

PURCHASE OPTIONS

Blooming Mail Monthly Subscription

Price: £14/month

What's included:

Personal letter about the month's flower
Flower information card
Premium Italian crepe paper
Wire
Hand-drawn template
Step-by-step video tutorial
Stickers
Shipping included

Billing: You're charged £14 on the same date each month (the date you first subscribed)

First package: Ships the month after you subscribe

Subscribe in February → First package ships mid-March
Subscribe in March → First package ships mid-April

First 30 subscribers only: Includes personalised flower reveal card in your first package

CANCELLATION POLICY

You can cancel anytime. No questions asked.

How to Cancel

Option 1: From Your Account

Log into your Blooming Mail account
Go to "Manage Subscriptions"
Click "Cancel Subscription"
Confirm cancellation

Option 2: Email Us Send an email with:

Your name
Email address used for subscription
"Please cancel my subscription"

We'll confirm your cancellation within 3 business day.

When Does Cancellation Take Effect?

If you cancel before your next billing date:

You won't be charged again
You'll continue to receive packages until the end of your current billing period

No Cancellation Fees

There are no fees or penalties for cancelling. Ever.

Resubscribing

Changed your mind?

You can resubscribe anytime.

Please note: The First 30 flower reveal is only available to the first 30 original subscribers. If you resubscribe later, you won't receive a personalised flower reveal card.

Refunds After Cancellation

We don't offer refunds for months you've already been charged for, as we've already prepared or shipped your package.

Exception: If your package is damaged, lost, or doesn't arrive, we'll issue a refund or send a replacement - your choice. See our Return Policy for details.